Reservation, Treatment, and Cancellation Policies

To book your desired appointments, we recommend scheduling your appointment in advance to ensure availability. 

Cancellation Policies and Fees:
Your appointments are reserved especially for you. We value your business and ask that you respect the clinic’s scheduling policies. If you need to cancel or reschedule your appointment, you may do so by emailing Laserspecialistsofhawaii@gmail.com and include your full name and phone number. You may also call or text (808) 439-9111 at least 24 hours before your scheduled appointment time.

A nonrefundable $50 deposit is required to confirm each appointment. An invoice of $50 will be sent to the email on file and will go towards the total cost of the treatment. If your appointment is missed, we will reschedule you; however, if another appointment is missed a fee of $50 will be applied to the remaining total.

Each treatment requires specific and necessary care of the treatment area before, after, and in-between sessions for optimal results. All services require extreme precaution to sun exposure. An explanation of what you can do to prepare for your appointment will be provided.

Reservations:
To book an appointment for laser or skincare treatments, please call or text (808) 439-9111.

For injection bookings and consultations, please call or text (808)221-8837.

Check in:
Please arrive 10-15 minutes prior to your appointment time to find parking or to use the restroom. If you arrive more than 10 minutes late to your scheduled appointment, we may need to reschedule to respect the next appointment time.

Cell Phones:
We kindly ask that you turn your cell phones to vibrate once you arrive. Cell phone use may affect the duration of your service.

Returns:
We are unable to process any returns or reimburse any payment transaction on any laser treatments or skincare treatments that are purchased.